Neotouch

  • Neotouch Document Delivery - This powerful web-based solution handles the preparation and delivery of your business communications via a user friendly interface.
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  • FAQ

    The time taken to send a fax depends on its content. If the document contains high resolution images, this may increase the time required to send it. We recommend converting your documents into black and white, and reducing the resolution before sending them.

    Yes, you can.
    An arrangement will need to be put in place so that NeoTouch can redirect your existing fax number to a host number on NeoTouch.

    Our Neotouch service is accessible 24/7 via an internet connection.

    You can track the status of your dispatched documents to ensure that they have been sent to the correct recipient.

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    Clear your cookies and temporary internet files. Close your browser, then try again.
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    No. Neotouch prints your letters on a white paper. Your letter will be sent in a white envelope. You can use the 'watermarks' function to create paper with a virtual letterhead.

    You can use our letter templates. 

    These are Microsoft Word documents that contain a text box defining the address area. You can leave this text box in the document, it will not appear when printed.

    In the Help section symbolized by a '?' on the Neotouch platform, go to 'Letter templates' to find more information on setting out your letters.



    You are probably using a group of SMTP servers for sending your emails. If this is the case, you will need to declare all your servers in the list of gateways to be able to send faxes via email.

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